JOB TITLE: Sales Manager
DEPARTMENT: Sales / Customer Success

The Sales Operations Manager will directly manage the sales team and is responsible for the overall product sales and new customer acquisition.

  • Responsible for managing a high-performing sales team serving mid-market and enterprise clients. Drive sales strategy in partnership with stakeholders to attain sales and profit quotas
  • Motivate the team to reach daily goals
  • Proactively inspect sales activity and effort of sales team, ensuring that the quality and quantity of work meets company expectations
  • Work with Leadership Team and other departments to ensure objectives are met by the sales team
  • Provide accurate and timely sales forecasts
  • Prioritize coaching and performance management efforts to have the greatest overall impact on business results
  • Identify deficiencies in skills of sales team members, and work to improve individual capabilities through coaching, development, and training
  • Hire and develop sales team, utilizing company human resource guidelines and support resources
  • Assist Account Executives with sales closings
  • Responsible for sales enablement including developing, implementing and refining tools, content, and processes to drive individual productivity and performance
  • Conduct weekly sales meetings, daily scrums and weekly one-on-ones with each Account Executive
  • Responsible for team’s adherence to sales best practices
  • Meet or exceed assigned team quotas for sales, profits, and strategic objectives
  • Accountable for the thorough implementation of all client-related initiatives among sales personnel managed
  • Coordinate company executive involvement with client management
  • Work closely with Client Success and Marketing teams to ensure client satisfaction and high levels of sales support
  • Experience implementing sales best practices and methodology
  • 4-5 years managing a B2B sales team
  • Experience working in SaaS environment
  • Fintech background preferred
  • Effective management of CRM tools, with Hubspot experience preferred
  • Experience leading a sales team, including managing a disciplined sales process, mentoring internal team members, offering hands-on assistance with closing deals and recruiting new sales talent
  • Outstanding oral and written communication skills
  • Strategic thinker with ability to set, maintain, and analyze clear sales goals and metrics
  • Must be able to address objections and clearly convey our value proposition within our product offering
  • Successful track record of meeting sales goals

This job description is not exhaustive and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the departments.