Director of Product

JOB TITLE: Director of Product
DEPARTMENT: Product
REPORTS TO: CEO
LOCATION: San Luis Obispo
SUMMARY:

The Director of Product will drive product innovation and be responsible for managing and building the Product team, understanding customer requirements, and executing product strategy and roadmaps to deliver industry-leading SaaS software to Land Gorilla customers.

Primary Duties:
  • Work with Land Gorilla stakeholders to ensure that the product roadmap reflects current priorities
  • Bring new products to market by analyzing proposed product requirements and product development programs; establish time schedules with engineering and development
  • Gather performance feedback from customers as part of the normal course of business
  • Ensure client and internal feedback is solicited, prioritized and actioned with clear and transparent communications
  • Work closely with all Land Gorilla internal teams to ensure that the solutions delivered by Land Gorilla are deployed successfully and transitioned effectively to the production support team
  • Develop and implement plans with all departments to ensure successful product launches and integrations
  • Lead and mentor a product team with a focus and obsession on understanding and satisfying our client’s needs
  • Help define and develop a data culture using quantitative and qualitative measures that tie to company objectives.
  • Maintain a competitive analysis program to support decision-making within the roadmap
  • Work with Land Gorilla Senior Management to define appropriate project lifecycle, including key gateways, checkpoints, and quality criteria
  • Track project costs and revenue projections against planned budget
  • Work with the Marketing and Training teams to provide content for educational webinars and/or onsite client training
  • Work with the Land Gorilla Management Team to ensure that project resources are adequately trained and allocated
Required Qualifications and Skills Required:
  • Hold a Bachelor’s Degree or higher in Strategy, Information Systems, Computer Science, or related business/technical fields
  • 7+ years of experience in Product and 3+ years in a scrappy, startup-like, fast-paced environment
  • Proven track record in product planning, defining and launching successful products, unifying product portfolios, and working with SaaS product lines.
  • Strong analytical and decision-making abilities.
  • Good instincts – you know what makes a good product great
  • A proven ability to motivate, lead and influence internal stakeholders and team members
  • Extensive experience working collaboratively with engineering, sales, and marketing departments, and being the “voice” of the product
  • Strong communicator and, most importantly, listen with both technical and non-technical colleagues and customers.
  • Experience scaling a product department a plus
  • Knowledge of Mortgage Operations, Servicing & Secondary Mortgage Operations a plus
  • Knowledge of Construction and Renovation Loan procedures a plus

This job description is not exhaustive and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the departments.

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