Privacy Policy

LAND GORILLA, INC. (“us” “our” “we” or “Land Gorilla”) appreciates Your interest in our services. Our services are business-to-business based and we collect consumer related information related to such services. This Privacy Policy covers our collection, use and disclosure of information we collect through our website, www.LandGorilla.com (the “site”) and in association with the use of our SAAS applications Land Gorilla or OneSite, whether web or mobile based (collectively, “Digital Property”). Users may be referred to herein as Business Affiliates or as You/Yours. If You access or use the Digital Property on behalf of a legal entity, references to You refer to both the individual user and such entity.

This policy may be updated at any time by replacement or updates, which may be without prior notification. Please refer to the last modified date from time to time for updates.

We use Non-PII and PII collected incident to the services we provide under contract with lenders, loan managers, and associated vendors (“Business Affiliates”). We also use information collected to coordinate with Business Affiliates to provide such services. We are provided PII by Business Affiliates and we disclose or share PII with Business Affiliates as provided in this privacy policy.

By using or accessing our site and associated Digital Property, You are subject to the terms of this privacy statement and consent to these privacy practices, including our use and disclosure of Your PII for the purposes described below.

THE INFORMATION WE COLLECT:

We collect both PII and Non-PII information (defined below) through our Site. Business Affiliates should reference any agreements with us to confirm how information is procured and handled independent of use of our Site or our Digital Property.

Non-Personally Identifiable Information (“Non-PII”): Non-PII is data that cannot be used on its own to trace or identify a person. Examples of non-PII include, but are not limited to: (1) aggregated statistics on the use of the Site and Digital Property, including the number of unique visitors to our site, the frequency of visits and authorization and access to Digital Property; or (2) partially or fully masked Internet Protocol (IP) addresses, or public IP addresses; (3) browser type and basic device information; (4), referring or exit pages and URLs related to traffic, landing pages, and pages viewed. Non-PII is reviewed as an anonymized summary, not on an individualized basis, and the data is not combined with identifiers that could be easily linked to You. We gather this data to facilitate and improve the site and Digital Property function. Non-PII data helps us improve our products and business.

Personally Identifiable Information (“PII”): means: (1) personally identifiable information that would be considered “nonpublic personal information” under the Gramm-Leach-Bliley Act of 1999 (Public Law 106-102, 113 Stat. 1338), as may amended from time to time; (2) information concerning an individual that is protected from disclosure by other applicable federal or state laws and regulations; and (3) any nonpublic information that can be used, directly or indirectly, to identify an individual, such as a social security number, driver’s license number, date of birth, email address, and physical, mental, economic or cultural data. The term “Personally Identifiable Information” does not include publicly available information or lawfully obtained, truthful information that is a matter of public concern, consumer information that is deidentified, or aggregate consumer information.

We use the following methods, procedures and technologies to collect information:

  • Log Information and IP Addresses: An IP address is the unique numeric identifier assigned to each computer browser accessing the Internet. We collect traffic data by tracking user IP addresses. An IP address, by itself, cannot identify You personally. Though when combined with other information provided by Your Internet service provider, Your IP address can be used to identify the computer originating a message, we do not use them as a source of probabilistic identifiers for any reason. When You use our site or Digital Property or view content provided by us on our Site, we automatically collect and store certain information in our server logs. We may track details of how and what Digital Property is accessed, date and time of access, IP address information described above, web pages that have been viewed, domain type, device event information such as crashes, system activity, hardware, settings, browser type, browser language, and referral URL.
  • Cookies: we use cookies to, among other things, identify Your computer during a particular visit to our site and Digital Property to analyze behavior during a visit. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. If You elect to decline or to regulate cookies, this may impact the use of our site and Digital Products. Cookies are classified as: strictly necessary, performance, function, and targeting. You can opt out of each category, other than those strictly necessary, by clicking on “Cookie Settings”.
  • Pixel Tags (Beacons): Pixel tags, also known as beacons or clear GIFs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. Pixel tags help manage our Digital Property by allowing us to determine effective content. Unlike cookies, which are stored on a user’s device, pixel tags are embedded invisibly on web pages.
  • Log-in Data: When You use our site, we may create an online account for You through which You log in to access services. In order to log in, You are required to provide a username and password. Name and password data is mandatory both for processing and to verify identity, account, and to ensure secure transactions.
  • Engagement Data (for Service Providers only): When You decide to apply as an employee or to provide vendor services through our Digital Property as a Business Affiliate (e.g., title company, inspector, appraiser or other vendor), we will require You to provide Your name, email address, physical address, phone number, resume, or completed application, W-9 or other data You may choose to provide. This data is mandatory to process vendor applications and to process payments.
  • Information Related to Data Collected for our Lender/Client Subscriber: we provide business-to-business services that are accessible by consumers using associated services. For the purpose of our services the following definitions apply. Lender/Client Subscriber means the business or entity purchasing a Subscription through a Master Terms (“Master Terms”). Customer means the businesses or individuals purchasing products and services through Lender/Client Subscriber from Land Gorilla.
  • Service Provider Collection and Use: Land Gorilla collects information under the direction of its Lender/Client Subscriber and has no direct relationship with the individuals whose personal data it processes or obtains through that service. This information is not collected through our site, but is used by us in providing services.
  • 3rd Party Service Providers to Land Gorilla: we may disclose Non-PII and PII to third parties that help us provide our services to Lender/Client Subscribers and the associated business which service them. Disclosure to these third parties are covered by this policy regarding notice and choice and the service agreements with our Lender/Client Subscriber. Disclosure of PII and Non-PII is on a need to know basis only to allow users to obtain benefits of the business service from providers who contract with Land Gorilla to process a portion of a user’s required services.
  • Job Applicants and Contractors: When applying for a position or a contract with us, we also collect Personal Information necessary for us to perform functions related to recruitment, hiring and contract management. The PII we collect may include that information already listed above as well as education history, qualifications, previous employers, citizenship status, membership of professional organizations and reference contact details. Depending on Your advancement in the recruitment process we may also collect PII from you in job interviews or telephone conversations and from your referees or from our own suppliers, including to verify your citizenship status, visa details, qualifications, references, criminal history and other PII You provide us. Where You are being engaged as a consultant or contractor to Land Gorilla, we may also collect additional Personal Information such as Your professional or business license or applicable country business number and professional and/or public liability insurance details. Where the consultant or contractor is an entity, we may also collect additional PII about its directors, managers, or contact persons which could include names, job titles, business and contract addresses and phone numbers. PII may be kept in various formats by us. We operate secure data networks protected by industry standard firewalls and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided. We restrict access to PII to our employees and contracted third party providers who need to know that information in order to process it for us and who are subject to contractual confidentiality and privacy obligations. We maintain records of Personal Information for as long as is necessary but will destroy or de-identify PII if we no longer need it for any authorized purpose and are not required by law to retain it. We notify users of any data breach as required by law.

HOW WE USE AND DISCLOSE INFORMATION:

By submitting PII to Land Gorilla, You agree we may use the information in accordance with this policy, which includes, without limitation, the following:

  • Operating our Site and subscription plans and for performing services. We use your PII to verify your identity, to check your qualifications, your affiliated Client/Customer and subscription plan, or to follow up with transactions initiated on the Site. Or to maintain and secure our Site and Digital Property. We may also use your contact information to inform you of any changes to the Site, or to send you additional information about our Company and new services, and for general customer services (e.g., respond to questions, inquiries, comments and instructions). We use financial information to verify your qualifications for certain products or services and to process payments.
  • Traffic data. We use traffic data to analyze our Site traffic, but we do not examine this information for individually identifying information. In addition, we may use IP addresses to help diagnose problems with our server, or to administer the Site and the services.
  • Use of cookies. We may use cookies and other tracking technologies to deliver specific content, to save your password so you don’t have to re-enter it each time you visit our Site, or for other purposes. You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.
  • Disclosure of personal information. We may disclose personal information that you provide via the Site to the following third parties and for the following purposes:
    • To third party organizations, such as builders, financial institutions, lenders, borrowers, contractors, vendors, service providers, and inspectors for the purpose of providing You the Digital Property, services contracted for with us or our third-party partners and associated vendors, and to meet legal, regulatory or contractual requirements relating to the Digital Property used;
    • To our affiliates, subsidiaries, and partners, in accordance with applicable federal or state law;
    • If you agree, for limited marketing, training, or information purposes, such as to provide You with information or updates about our Digital Property or associated services that may be of interest to You. You may choose not to allow us to use or disclose Your PII for marketing and promotional purposes by contacting us at: [email protected] or by clicking the “unsubscribe” button in any such email;
    • To enforce or apply any agreement You or Your contracting entity has with Land Gorilla, including but not limited to the Master Terms and the EUA Terms;
    • As required by law, such as to comply with a subpoena, or similar legal process;
    • Protect the rights, property, or safety of our business, our clients, customers, employees, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, information security or infringement, and other related matters.
    • We may also disclose personal information that you provide via the Site in the event of a merger, acquisition, or any form of sale of some or all of our assets, in which case personal information we collect via the Site will be among the assets transferred to the buyer.

COLLECTION, USE, AND DISTRIBUTION OF INFORMATION:

Consent: By submitting PII to Land Gorilla, You give us permission to receive it, review it, edit it, store it and use it as set forth herein. We will retain Your PII for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and Your consent will continue even after termination of Your use of Digital Property or the site for the purpose set forth herein.

Communications: You are also consenting to general contact through the email address you provided upon registration. With regard to services, You may receive certain notices or contacts that are integrated into the Digital Property You use, which means You cannot unsubscribe to or necessarily block further notices. You can, however, discontinue use by discontinuing use of the applicable Digital Property used. Please contact us if You desire to stop any contact at: [email protected]. You can opt-out of certain promotional or marketing e-mails from us by clicking on the “unsubscribe” link located within any message You receive from us or You may contact us at: [email protected].

Access to and Ability to Correct or Delete Information: Upon request via postal mail, e-mail, or telephone, we will provide You a summary of Your PII retained by us. As allowed by law and consistent with our applicable partner agreements, You may modify, correct, change, or request deletion of or updates to any PII Land Gorilla collects from You through the site. You can do this by contacting us here: [email protected].

Third Party Sites: Our site and Digital Property may contain links to other websites, including websites operated by Business Affiliates or non-affiliated or independent third parties. Please be aware that those sites may collect PII from or about You and Non-PII about Your visit. We do not endorse nor control collection of information by third parties accessed through links. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We disclaim all responsibility for the privacy policies, information collection practices, content, accuracy of the information, and/or quality of products or services provided by or advertised on these third-party websites. Please refer directly to linked website privacy policies prior to use.

Internet Security and Access from Social Media Platforms: Information submitted via the internet or via email is never entirely secure. Further, such information is subject to interception or incorrect routing. Any information, communications, or material of any type or nature submitted to us on or linked from a social media platform or website such as LinkedIn®, Facebook®, Instagram® or Twitter®, by email, posting, messaging, uploading, downloading is at Your own risk. If You visit our site through a social media link, You are solely responsible for understanding the privacy policies of such platforms.

California Privacy Rights: This notification is required under California law. Under California law, California residents may opt-out of Land Gorilla disclosing PII to third parties for marketing purposes. We do not use Your PII information for marketing purposes, nor do we sell information. However, the company through which You access our services may do so, and You are encouraged to check the privacy policies of Your lender or other sites accessed through our system.

If You are a California resident and do not want us to disclose Your PII to other companies for their marketing purposes, please contact Land Gorilla at [email protected]. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of PII the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the preceding calendar year. To request a copy of such information, please contact us at [email protected]. If you are a resident user of any other state or Country, you can also request an opt out by contacting us.

In addition to the disclosures set forth above under Disclosures and Use, California law also requires us to disclose how contact with our site responds to Web browser “Do Not Track” signals or other mechanisms that provide users with the ability to exercise choice regarding the collection of PII about such user’s individual consumer’s online activities over time and across third-party Web sites or other online services. This requires that we also disclose whether other parties may collect PII about Your online activities over time and across different websites when You use our Website or services. Currently, we do not respond to “Do Not Track” signals for California residents or users. Most web browsers have Do Not Track options and you should review options available for Your browser of choice.

Children Under 16: Our site and Digital Property are not intended for use by persons under 16. We do not knowingly collect any information from children under 16. If You become aware that a child is accessing or using the Land Gorilla site for any reason, please contact us at: [email protected] and we will remove information identified as provided by any child under 16 from our systems or take other steps as required by law.

FOR OTHER NON-US RESIDENTS, NON-RESIDENT USERS:

Our site and Digital Property are located in the United States. Land Gorilla securely stores your data using security measures to protect your data that include data encryption (in transit and at rest), network security firewalls, intrusion detection and prevention systems, and Virtual Private Networks (VPNs). Additionally we use secure data centers, provide ongoing and recurring employee training, perform security audits, employ 3rd party penetration testing firms, conduct business continuity and disaster recovery testing, perform vendor security assessments, and use Data Loss Prevention (DLP) tools. If You are a Non-U.S. Resident, applicable law of Your residence may differ.

However, we will normally collect Personal Information from You only where we have Your consent to do so, where we need the Personal Information to perform a contract with You or Your lender or where the processing is in our legitimate interests and not overridden by Your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information from You or may otherwise need the Personal Information to protect Your vital interests or those of another person.

We collect information based on the context of our relationship including as necessary to fulfil our contract with Your service provider which granted access to the system or for Your to provide reports or other services to us, provided such collection is not otherwise protected, though in some cases, we could have a legal obligation to collect personal information from You or be unable to provide access to You without such information.

If You are asked to provide personal information to us to comply with a legal requirement or to access our services, such as through our registration process, entering such information shall be deemed notice of that entry is mandatory for use and that use will not be allowed without providing such information (You may contact Your lender if You would otherwise like to obtain information related to Your loan). If we collect and use Your personal information, we do as a service to You to allow You to better process and track lender requirements related to a loan, whether to You as a user or You as a service provider in association with processing or supporting such loan.

Your Data Protection Rights. Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the contact information listed below.

Additional Notice for EEA Residents: If You reside in the EEA and would like to access, review, update, rectify, object to processing, or request portability or deletion of any Personal Information controlled by Land Gorilla or exercise any other data subject right available to You under the under the EU General Data Protection Regulation (GDPR) please contact [email protected], who will advise you of the relevant representative responsible for controlling Your personal information.

For All Users:

Privacy Contact Information:

[email protected] or via postal mail at:
Land Gorilla, Inc.
1241 Johnson Ave. #154
San Luis Obispo, Ca 93401

Privacy Policy: This Privacy Policy should be read in conjunction with all terms applicable to services, which may include terms imposed by Your employer’s Master Terms or terms agreed to through our End User Agreement (EUA) Terms. Consent to the EUA Terms or the Master Terms will constitute agreement with these privacy policies. Where the privacy laws of any location conflict herewith, the privacy laws of the location of the user shall be followed, as our intent is to apply the most protective policies for user privacy to all users. We encourage you to contact us with any concerns about use of PII at the earliest if you have questions or concerns.

This document was last updated on 1/29/2025

Previous Policies

Privacy Overview
Land Gorilla

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