This blog post came out of a conversation from Land Gorilla Account Manager,
Cecily Cole:
Shows like Man vs Wild captivate me because it demonstrates how humankind can
overcome adversity. Drop a member of the British Special Forces in a remote
location with dramatic terrain, pack in some extreme weather and wild animals,
and you have yourself some amazing drama. How does Bear Grylls overcome the
challenges he faces?
He’s an expert in survival. To reach expert status he put in the time to learn
everything he could about survival. He physically and mentally trains, both in
the field and out. He is prepared to survive. But preparation and adrenaline
alone won’t guarantee a straight path from A to B. So Grylls layers on a mental
outlook: he expects something to go off course, and he plans accordingly –
giving himself the opportunity to anticipate and weigh the risks.
The same can be true for construction and renovation lenders. Perhaps you don’t
have the same diet of bugs and grubs, but successful construction lenders have a
few things in common with Bear Grylls: trains to become an expert, flexes the
problem-solving muscle, faces fears, and presses forward with the goal in sight.
Training for Construction and Renovation
Become an Expert. You don’t need to train in the British Special Forces or
learn the nuances of grub-eating, but you can consider ways to become an expert
in the loan types or loan programs that you offer. Because you already have loan
programs running, you are likely on your way to expert status, but maybe you’ll
need to specialize or seek out a mentor to help fill in knowledge gaps. Gaps
could fall anywhere: marketing the loan programs, educating Loan Officers,
underwriting for these very specific and high-touch renovation and construction
loans, professional relationships and risk mitigation with borrowers,
contractors, or builders, with managing the loan and communicating with
stakeholders during the building phase, to the desired outcome after the build
is complete. If it’s a two-time construction loan, you’ll need to have a great
experience for the borrower as they seek a take out loan.
Train Specialists. Grylls doesn’t work on a team, but if he did, he may
select individuals that are both flexible and highly trained in specific areas.
It takes a lot of training and effort to become an expert, and different
specialists can be key to taking your loan programs to the next level. Now is a
good time to review your goals, and see how a specialist on your team can
benefit your goals. We have seen success from construction and renovation
departments when there is at least one expert and a few highly-trained
specialists who can support the team as a whole.
Continuing Education. The longer Grylls is out in the field, the more
hands-on experience he gets, and the stronger he becomes. We can only imagine
when he has a free moment, that he continues to learn more about survival. It
should be the same with construction and renovation lenders. Yes, the more time
spent underwriting or managing these loans, the more experience you’ll have and
the better and more efficient you’ll be, but one thing is certain in the
construction and renovation world: things change. Set up regular inservice for
continuing education. For example, if you are an FHA approved lender, you need
to stay on top of guidelines changes.
Creative ways to problem-solve
We have heard Grylls say he will eat anything to stay alive — - and honestly,
that’s pretty desperate. We hope renovation and construction lenders are doing
more than simply getting by. But sometimes lemons are presented to you and
you’ve got to decide what to do with them.

Remote Inspection
Things are changing all the time. Take for example the current state of events
that are causing in-person services like inspections to be revamped and look
drastically different. We have been appalled when we hear that because lenders
can’t do inspections in the manner they have always done it, they aren’t doing
them at all. The risks are great, but maybe it’s time to look for an alternative
solution that stays in the framework of your risk management policy. Land
Gorilla’s remote inspections does this.
Face Fears
Grylls doesn’t appear to be afraid of anything, but maybe his secret is that he
is willing to work through his fear in order to survive. Construction and
renovation lenders that we talk to express fear in the term of risk. Risk
mitigation is a very real aspect of construction lending, and a few areas with
inherent risk are liens, contractors, and borrowers.
Your secret then is a sturdy risk management policy. Does everyone on your team
understand and abide by this policy? If your policy could use some refreshing,
gain inspiration from the blog post, Why Every Lender Needs a Risk Management
Policy For Construction
Lending.
Liens can be troublesome and the culprit is usually due to an incorrect form.
Some lenders just hope for the best, but the lenders who are really facing their
fears are doing the due diligence and could be working with partners that help
them with the correct form every
time.
Another risk we see lenders facing, even if they have robust programs, is rooted
in the pre-close process with the selection of the contractor or builder.
Because this person has such an influence on the success of the project, it’s
important that the selection of the borrower or builder follow certain best
practices or protocols. The following resources may help with that process:
Read More: How to Manage Your Risk With Contractor
Acceptance
Continue to Press Forward
Grylls keeps going mainly because there aren’t any other options for him. While
you have options for your loan programs and should always be looking to the
future, we may venture to say that things get better the more you develop and
build your construction and renovation loan programs. Don’t let a hard or
difficult season stop your loan programs in their tracks.
Yes, unforeseen circumstances may grip the economy, affecting the status quo of
your loan programs. But keep going. Rely on your training, trust your team, and
rely on your risk management policy; it’s there to keep you successful.
More Resources