Case Study

Conventus

80%

Reduction in Draw Email Communications

Conventus | Land Gorilla

The Construction Loan ManagerTM creates efficiencies for my team and a better experience for our customers.

Hank Al-Shaea, Director of Construction, Conventus

Case Study Snapshot:

  • Product Offering
    • Fix and Flip •
    • Ground Up Construction:
      • Residential, Commercial (Mixed Use, Multifamily)
  • Partnership Buyouts
  • Bridge/Transactional

Goals:

  • Streamlined, efficient process
  • Effective User Portal

Solution:

  • Construction Loan ManagerTM
  • Inspections & Title Updates

Results:

  • 47% YoY increase in draw volume
  • 80% reduction in unnecessary email
  • Faster Draw Processing

“The Branded Web Portal sets Land Gorilla apart”

Hank Al-Shaea, Director of Construction, Conventus

Introduction

Three years after starting their company, and with a growing program, Conventus recognized the need for a more efficient process and better customer experience. A specific goal was to drastically reduce the amount of email communication between the draw admin team and the borrower and contractor. The abundance of email communication on each project was chaotic and inefficient. They wanted a draw administration solution that was proven, and a lot less costly than building a proprietary system from scratch. Streamlining these processes would allow for quicker response times and better organization. To accomplish their goal, they selected Land Gorilla and have utilized the Construction Loan Manager since 2018. The software aids Conventus teams as they manage pre-close and post-close functions for their construction programs.

The Solution

Conventus quickly implemented the Construction Loan Manager and began to see immediate efficiencies with their draw process and better visibility across their entire portfolio of projects. In addition to the standard features offered within the Construction Loan Manager, Conventus soon realized additional gains through a number of software features that set them apart with a faster draw process and better customer experience for all their stakeholders.

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